spadegaming Privacy Policy

This page describes what we collect when you use spadegaming and how we keep that data protected. We take your privacy seriously. Our policy explains what information we gather, who we share it with, and what rights you have over your data.

We operate spadegaming as a sportsbook and gaming platform in supported jurisdictions. When you create an account to access our football markets, live-dealer tables, slots, or esports coverage, we collect certain information to verify your identity and process your transactions. All data handling complies with local laws where our service is available.

What we collect and why

We collect your email, phone number, and identity documents (government ID, proof of address) when you register with spadegaming. This information lets us confirm you are eligible to use our platform in your jurisdiction and prevents fraud.

When you make a deposit via DANA, e-wallet, mobile banking, or our local payment virtual account, we record the amount, timestamp, and payment method. We use this to settle your account, detect suspicious activity, and comply with local financial regulations. We do not store your payment card details directly; payment processors handle that encryption.

We log your account activity: login times, bets placed, games played, and withdrawals. This data helps us investigate disputes, spot account abuse, and improve our platform performance.

Cookies and tracking

We use cookies to keep you logged in and remember your preferences (language, favourite sports, payment method). Some cookies are essential; others help us understand how you use spadegaming so we can fix bugs and add features. You can disable non-essential cookies in your browser settings without breaking your account.

Your rights and our commitments

We store your data on servers that may sit outside your home jurisdiction. Our processors in Jakarta and Surabaya follow the same security standards we do. We encrypt sensitive data in transit and at rest.

You have the right to request a copy of your data, correct inaccurate information, or ask us to delete your account. When you close an account on spadegaming, we retain transaction records for seven years to comply with local tax and anti-money-laundering rules, but we delete your personal details sooner unless the law requires us to keep them.

We do not sell your data to third parties. We may share limited information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and our legal advisors if required by law.

Contact and disputes

If you have questions about how we handle your data, email our support team. We aim to respond within 24 hours during business days. If you believe we have mishandled your information, you can file a complaint with your local data protection authority.

This policy applies to all users of spadegaming in supported jurisdictions. We may update it to reflect changes in our platform or local law. We will notify you of material changes via email or a notice on the homepage.